The apartments are available from 2:00 pm and must be vacated on the day of departure by 10:00 am. We ask you to tell us your approximate time of arrival and call us 30 minutes prior to arrival on (+39 3388117699 Paolo)
You may leave your luggage, both on arrival and departure, at our store which is opened by electronic keypad and monitored by CCTV cameras.
You will be welcomed by our staff at the Vaporetto line 1 dock at Sant’Angelo and they will accompany you to the accommodation. This service is provided free of charge until 5:30 pm; for arrivals after this time you can take advantage of self check in using electronic key pad (we will advise you the code on request one week before arrival).
Since August 2011 Venice has been subject to a tourist tax which involves a payment in cash of a minimum of 1.75 to 2.50 euro per day per person. Children aged 10 to 16 years receive a 50% discount; children under 10 are free. The tax is only payable for the first five days.
The apartment will be delivered clean and tidy and we would ask you to inform us promptly of any anomalies found. With regard to the kitchen area, we hope to find it in a normal usable condition (cooker and cookware cleaned).
Terms and Conditions of cancellation
Rates are per day per apartment. You may cancel or change your booking up to 15 days prior to arrival; after this deadline you will be charged the cost of the first two nights.
Excluded are non-refundable bookings and those for more than 2 apartments, where different conditions will be established from time to time